Mono is looking for a UX researcher/analyst to help design world-class digital products and services.
Now, what does this mean? Researcher/analyst sound like pretty heavy terms, so let’s break it down. For us, UX research and analysis means that you find out – within the context of a design project — what the user experience problems are in the current situation, and take the first steps in acting on those problems.
You are hands-on enough to start the process to make things better. You can sketch interface ideas with customers in meetings; you are able to create wireframes that can communicate with the team what the steps are towards making things better; you’ll jump in your car or call on Skype to interview the app’s users to gather the necessary data.
This job is really mostly about communication, and about being able to lead a customer (and a project team) through the design process of testing ideas and validating them. But we do expect you to be able to handle big, complex wireframes and flows of complex problems.
You are not on your own. From the Mono team you will get the necessary support to be able to do this kind of work, and you will always be working on a project with multiple people.
As a designer, you love to make the complex simple.
You have experience designing products and services.
You are a mature person that doesn’t shy away from giving a customer presentation, making a phone call or defending a design decision.
You ask the right questions to get the information you need to solve the design problem at hand; whether that means an extended discussion with the customer, interviewing customers or and conducting usability tests.
You can visualize your findings into coherent wireframes and designs. For this position, being a great visual designer is less important than being able to communicate your ideas clearly.
You have excellent written and verbal communication skills. You can put your thoughts into words that will help your project team to understand what needs to be done.
You speak Dutch and English. You have a driver’s license.
*Within travel distance of Ghent (< 100km). We meet up at least weekly if not more.
Other than one weekly team day and customer meetings/design workshops you are free to organize your day the way you want.
Learn something new
You will get dedicated time to delve into new technologies to apply them to your work.
A cool office in the centre of Ghent
Come in when you like. Work from the focus from your own home or surround yourself with people. Your choice.
Weekly lunches paid for by the company
At least once a week we eat together. Lately we’ve been loving Deliveroo® but we’ve also been checking out eateries around our new office.
100% of software paid
We work in software. You need software to do your work. Use the company credit card to buy what you need within reasonable limits, no questions asked.
The best hardware
Your computer is what helps you get the job done. We provide everyone with the right hardware to get their jobs done, from Macbooks to 4K monitors.
Inclusion & diversity
If we want to design products for the world around us, then we need to design those products with a group of people that reflect the world around us. It is not only about race, gender or religious choice. It is about different points of view. We believe we’ll be better off for it. This means that we make an explicit effort to look for people with diverse backgrounds, but a common interest in design to join our team. And we want to specifically encourage people from underrepresented groups to apply for a job.